Reporting Damaged Luggage

Jordan picks up her luggage off of the luggage carousel but finds it broken. She goes to the claim office to complain. Will she get any compensation? Includes downloadable audio file with slow dialogue, explanations and fast dialogue. Dialogue is short and focuses on slang terms.

Screen shot: 
Category: 
Level: 
Upper Intermediate
Overall Design: 
Standard
Graphic Presentation: 
N/A
Video Presentation: 
N/A
Audio Presentation: 
Good
Instructions: 
Below Standard
Learning Objectives: 
Standard
Assessment Method: 
Unsuitable
Learning Styles: 
Standard
Interactivity: 
Standard
Learn/Remember/Recall: 
Standard
Final rating: 
53